How do I place my order?
Orders may be placed by telephone at 828-3463 or with our fax form.
How long will it take?
About one hour. Times may run longer during peak hours. For larger orders, 24 hours advance notice is recommended.
How will my food be transported?
Your food will be transported in specially designed thermal-insulated catering bags.
How can I pay?
We accept cash, Visa, Mastercard, American Express and Discover. Credit cards must be present for imprint upon delivery. We only accept checks from businesses. For business charge accounts, see Corporate Accounts.
How much will it cost?
Delivery fee starts at just $6.25 per restaurant for most of Reno and Sparks.
What is the minimum order?
Minimum food order per restaurant is $15.00.
Which restaurants can I order from?
You may order from any restaurant on our menu page. We do not deliver food from any other restaurants except these.
How much should I tip my driver?
Your self-employed delivery professional takes great care in ensuring your order arrives accurately and on-time. They use their own vehicle, gasoline and equipment. Most customers tip the same as they would a waiter in a restaurant--from 15% to 20%. For orders exceeding $50 an automatic gratuity of 12% is applied.
Can I cancel my order?
Once the order has been confirmed with the restaurant by Delivery Diner and the food is in preparation, orders may NOT be cancelled.
Can I change my order?
If your self-employed delivery professional has not yet left the restaurant and it will not take an inordinant amount of time, it is possible to make changes.